Information governance

Guideposts is committed to handling information lawfully, securely and responsibly. We use information governance arrangements to ensure that personal information, records and organisational information are protected, managed appropriately and used only for legitimate purposes.

We are committed to:

protecting personal and confidential information;
complying with data protection legislation;
sharing information appropriately and securely;
maintaining accurate records;
supporting individuals to exercise their information rights;
investigating and responding to information security incidents.

Privacy Information

Privacy Notice

Our Privacy Notice explains:

what personal information we collect;
why we collect it;
how we use it;
who we may share it with;
how long we keep it;
your rights regarding your personal information.

Download: Privacy Notice

Your Information Rights

You have rights relating to your personal information, including the right to:

request access to information held about you;
request correction of inaccurate information;
request restriction of processing in certain circumstances;
object to processing where applicable;
raise concerns about how your information is used.

Requests for access to personal information can be submitted through our Subject Access Request process.

Information Sharing and Security

Guideposts only shares information where there is a lawful basis to do so, including where required by legislation, safeguarding responsibilities, contractual arrangements or regulatory obligations. Information is stored securely and access is restricted to authorised individuals.

If you have questions about how Guideposts uses information, please contact:

Chief Executive Officer
info@guideposts.org.uk

If you remain concerned about how your information is being handled, you have the right to contact the Information Commissioner’s Office (ICO).